Speakers: Vivian Campagna, DNP, RN-BS, CCM, ICE-CCP, Chief Industry Relations Officer, CCMC Lorna Lee-Riley, MSSW, LCSW, CCM, Director, Education & Industry Relations, CCMC
Description: This presentation is designed to inform you of CCMC's Code of Professional Conduct along with its history and importance.
Learning Outcomes:
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State the reason for, and the importance of, the CCMC Code of Professional Conduct for Case Managers (The Code).
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Apply the Principles, Rules, and Standards to their professional practice. Identify the components of the complaint process.
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