Professional Case Manager

So, you have taken the first step and decided you want to be a board-certified case manager. Great! Next question is, who do you want to be certified by? CCMC! Our credential, the CCM®, was the first case management credential in the industry, launching the inaugural CCM exam in 1992.

In order, to earn the CCM designation, you must first apply to take the CCM exam. You’re probably asking yourself, “Am I eligible to apply?”

Having worked in customer service for over 10 years, I have experienced the good, bad, and ugly when dealing with customers. I put all of that experience to work and recently earned my Customer Service Manager-Advanced Certification through the Customer Service Institute of America. Not only did I gain the credential, but it formally taught me all the different aspects of customer service.

Get ready. Get set. Go for it: Paying forward the value of certification
CCMs believe in themselves, their certification and their colleagues. 

Something happened last month that drove this home for me. A newly minted CCM approached our booth at the New World Symposium. She wanted to do more than just say hello. “I have all these great test prep materials. Is there a way to share? How can I give them to someone who’s preparing for the exam?”

So you made the commitment, you are a professional case manager.  Perhaps you have studied, prepped and sat for the CCM® exam and now you have passed—you are a CCM. Your hard work and commitment to case management is something you can proudly display after your name. Your employer, colleagues and clients recognize you as a leader. In the words of Michael Buble, “this old world is a new world, and a bold world for me.” Now what?

So you made the commitment, you are a professional case manager.  Perhaps you have studied, prepped and sat for the CCM® exam and now you have passed—you are a CCM. Your hard work and commitment to case management is something you can proudly display after your name. Your employer, colleagues and clients recognize you as a leader. In the words of Michael Buble, “this old world is a new world, and a bold world for me.” Now what?

Obtaining a professional certification is a personal accomplishment that allows for both professional growth and development.  Professional certification demonstrates a commitment to your field of practice and demonstrates your expertise – setting you apart from the crowd.  In addition, it shows that you remain current by validating your skills and knowledge on a regular basis.